Registration - Patient Portal

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Privacy Policy WEBSITE PRIVACY POLICY Your privacy is important to us. This Website Privacy Policy applies to the SuperCare Health Patient Portal Website and governs data collection and usage. By using the Patient Portal Website, you consent to the data practices described in this Website Privacy Policy statement. Your use of the Website is subject to our Terms of Use. For information about how we collect, use and share your health and medical information, please refer to our Notice of Privacy Practices. Capitalized terms shall have the same meaning here as they have in the Terms of Use. Collection of your Personal Information You can provide information to us on our Site through various means, including When you register at the Site and/or create an online account Contact us pages and forms Request for information forms SuperCare Health collects personally identifiable information, such as e-mail address, name, date of birth, SuperCare Health account ID, medical diagnosis, home or work address, or telephone number. We also collect anonymous demographic information, such as ZIP code, age, gender, preferences, which are not unique to a specific person. Certain information about user computer hardware and software is collected automatically through your browser. This information may include: IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the Website and the services the Website provides, to maintain quality of the service, and to provide general statistics regarding use of the Website. No Information from Children under Age 13 If you are under the age of 13, please do not attempt to register with us at this Site or provide any personal information about yourself to us. If we learn that we have collected personal information from a child under the age of 13, we will promptly delete that information. If you believe we might have any information from a child under the age of 13, please email us at info@supercare.com or call us at 888-260-2550. Third Party Websites SuperCare Health encourages you to review the privacy statements of any Websites you choose to link to from the Patient Portal Website so that you can understand how those Websites collect, use and share information. SuperCare Health is not responsible for the privacy statements or other content on Websites outside of the Patient Portal Website. Use of your Personal Information SuperCare Health treats all your personal information as confidential. SuperCare Health does not sell or rent personal Information. SuperCare Health collects and uses personal information to operate the Patient Portal Website and deliver consumer medical education and news. SuperCare Health may, from time to time, use information collected to provide you with information about medical treatments, products or services that we think may be of interest to you. In those cases, your protected health information as well as any additional unique personally identifiable information (your e-mail address for example) is not transferred to any third party. In addition, SuperCare Health may share data with its third party service providers to help us perform statistical analysis, host our Website, send clients and/or customers email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using client and/or customer personal information except to provide these services. Legal Proceedings We will share personal information with third party companies, organizations or individuals outside of SuperCare Health if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to: Meet any applicable law, regulation, subpoena, legal process or enforceable governmental request. Enforce applicable Terms of Use, including investigation of potential violations. Detect, prevent, or otherwise address fraud, security or technical issues. Protect against harm to the rights, property or safety of SuperCare Health, our users, customers or the public as required or permitted by law. Transfer in the Event of Sale or Change of Control. If the ownership of all or substantially all of our business changes or we otherwise transfer assets relating to our business or the Website to a third party, such as by merger, acquisition, bankruptcy proceeding or otherwise, we may transfer or sell your personal information to the new owner. In such a case, unless permitted otherwise by applicable law, your information would remain subject to the promises made in the applicable privacy policy unless you agree differently. Use of Cookies The Website uses "cookies" to help personalize the user's online experience. A cookie is a text file that is placed on user's hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned, and can only be read by a web server in the domain that issued the cookie. One of the primary purposes of cookies is to provide a convenience feature to save the user time. The purpose of a cookie is to tell the web server that the user has returned to a specific page. For example, if a user has enrolled in the Website, a cookie helps Rotech to recall user's specific information on subsequent visits. This simplifies the process of recording the user's account and billing information. When the user returns to the Website, the information previously provided can be retrieved, so the user can easily use the features that the user customized. Users have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but the user can usually modify his/her browser setting to decline cookies if preferred. If the user chooses to decline cookies, the user may not be able to fully experience the interactive features of the Website. Security of your Personal Information SuperCare Health uses industry standard safeguards to protect your personal information from unauthorized access, use or disclosure. SuperCare Health safeguards the personally identifiable information provided on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a SuperCare Health Account ID) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Additionally, we maintain physical, electronic, and procedural safeguards to help prevent unauthorized access to personal information. We update and test our technology periodically to improve these protections and to ensure the integrity of personal information. Changes to this Privacy Policy SuperCare Health may change the terms and conditions of this Privacy Policy as well as the terms and conditions of the Agreement at any time. We will not reduce your rights under this Privacy Policy without your consent in accordance with applicable law. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review. Contacting Us Your privacy and the protection of your personal information are important to SuperCare Health and to the service provider that hosts the Website If you have any questions about this Website Privacy Policy, please contact us in one of the following ways: For SuperCare Health SuperCare Health 8345 E. Firestone Blvd., Suite 210 Downey, CA 90241 info@supercare.com 888-260-2550
I have read, understand, and agree to the above Privacy Policy*
Terms of Service SUPERCARE HEALTH PATIENT PORTAL COMMUNICATIONS POLICY AND CONSENT TO RECEIVE NOTICES ELECTRONICALLY This policy describes how SuperCare Health delivers communications to you on our Patient Portal Website and electronically. We may amend this policy at any time by posting a revised version on the Patient Portal Website. The revised version will be effective at the time we post it. In addition, if the revised version includes a substantial change, we will provide you with 30 days' prior notice by posting notice of the change on our website: www.supercarehealth.com. Electronic delivery of communications You agree and consent to receive electronically all communications, agreements, documents, notices and disclosures (collectively, "Communications") that we provide in connection with your SuperCare Health Patient Portal account ("Account") and your use of our services. Communications include: Agreements and policies you agree to (e.g., the Patient Portal Communications Policy and the Website Privacy Policy), including updates to these agreements, notices or policies; Transaction receipts or confirmations; Account statements and history; We will provide these Communications to you by posting them on the SuperCare Health Patient Portal Website and/or by emailing them to you at the primary email address listed in your Patient Portal Account. Hardware and software requirements In order to access and retain electronic Communications, you will need the following computer hardware and software: A computer with an Internet connection; A current web browser that includes 128-bit encryption (e.g. Internet Explorer version 6.0 and above, Firefox version 2.0 and above, Chrome version 3.0 and above, or Safari 3.0 and above) with cookies enabled; Adobe Acrobat Reader version 8.0 and above to open documents in .pdf format; A valid email address (your primary email address on file with SuperCare Health); and Sufficient storage space to save past Communications or an installed printer to print them. We will notify you if there are any material changes to the hardware or software needed to receive electronic Communications from SuperCare Health. By giving your consent you are confirming that you have access to the necessary equipment and are able to receive, open, and print or download a copy of any Communications for your records. You may print or save a copy of these Communications for your records as they may not be accessible online at a later date. How to withdraw your consent You may withdraw your consent to receive electronic Communications by writing to us and mailing your withdrawal to: SuperCare Health Marketing and Communications Department 8345 E. Firestone Blvd., Suite 210 Downey, CA 90241 Or by contacting us via the "Contact Us" link in the “Help & Support” menu at the top of the SuperCare Health website. If you fail to provide or if you withdraw your consent to receive Communications electronically, SuperCare Health reserves the right to either deny your application for an Account, restrict or deactivate your Account, close your Account, or charge you additional fees for paper copies. Requesting paper copies of electronic Communications If, after you consent to receive Communications electronically, you would like a paper copy of a Communication we previously sent you, you may request a copy within 180 days of the date we provided the Communication to you by contacting us as described above. We will send your paper copy to you by U.S. mail. In order for us to send you paper copies, you must have a current street address on file as your "Home" address in your SuperCare Health profile. If you request paper copies, you understand and agree that SuperCare Health may charge you a Records Request Fee for each Communication. Updating your contact information It is your responsibility to keep your primary email address up to date so that SuperCare Health can communicate with you electronically. You understand and agree that if SuperCare Health sends you an electronic Communication but you do not receive it because your primary email address on file is incorrect, out of date, blocked by your service provider, or you are otherwise unable to receive electronic Communications, SuperCare Health will be deemed to have provided the Communication to you. Please note that if you use a spam filter that blocks or re-routes emails from senders not listed in your email address book, you must add SuperCare Health to your email address book so that you will be able to receive the Communications we send to you. You can update your primary email address or street address at any time calling your servicing location. If your email address becomes invalid such that electronic Communications sent to you by SuperCare Health are returned, SuperCare Health may deem your Account to be inactive, and you will not be able to transact any activity using your SuperCare Health Account until we receive a valid, working primary email address from you.
I have read, understand, and agree to the above Terms of Service*